Community First Credit Union: Your trusted partner for building a stronger future, together, with Community First Credit Union.

Community First Credit Union: For the community, by the community.

We are Community First Credit Union, an organisation built on the principle of mutual support, dedicated to fostering the prosperity of our members and the wider community.

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Why choose Community First Credit Union

Community First Credit Union Personalised Support

Personalised Support

When Mark needed advice on navigating a significant life change, he found our team at Community First Credit Union ready to listen. They spent time understanding his unique circumstances, offering options tailored to his situation. This personal touch helped him feel secure and confident in his next steps.

Community First Credit Union Community Involvement

Community Involvement

Sarah, a local business owner, wanted to partner with an organisation that shared her values for community betterment. She discovered that Community First Credit Union actively participates in local events and sponsors initiatives that directly benefit residents. This alignment helped her choose a partner that truly cares.

Community First Credit Union Accessible Services

Accessible Services

For David, who works irregular hours, the ability to manage his accounts at any time was crucial. He appreciated the convenience of Community First Credit Union online banking, allowing him to check balances, transfer funds, and pay bills from home. This flexibility meant he could stay on top of his financial responsibilities without disruption.

50,000+Members Served
£1 Billion+Assets Under Management
98%Member Satisfaction
15+Branch Locations
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Our Collective Offerings

Supporting your journey, every step of the way.

Home

This page serves as the main entry point to Community First Credit Union, providing an overview of all services, values, and benefits of membership. It guides users to specific financial solutions and highlights the credit union's commitment to its community.

Login

This page provides the primary login portal for Community First Credit Union members. It includes links to online banking, password recovery, and support for login issues.

Online Banking

This page details the functionalities and advantages of Community First Credit Union's online banking services. It covers features like bill pay, transfers, e-statements, and mobile access.

Jacksonville

This page focuses on Community First Credit Union's presence and services specifically for the Jacksonville, Florida area. It includes branch details, local community involvement, and services tailored to residents.

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Experience the difference of a member-focused approach.

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Voices from Our Community

I moved to Jacksonville recently and needed a local organisation that understood community needs. Community First Credit Union was recommended, and their team truly delivered. They helped me get settled and provided excellent support, making the transition much smoother than I expected. I feel like a valued member here.

Matthew Robinson

Common Questions

Answers to your queries about Community First Credit Union.

What makes Community First Credit Union different from a traditional bank?

Community First Credit Union is a not-for-profit, member-owned organisation. This means our primary focus is on serving our members and the community, rather than generating profits for shareholders. Any earnings are typically reinvested into better services, lower fees, and improved rates for our members.

How can I become a member of Community First Credit Union?

Membership in Community First Credit Union is typically open to individuals who live, work, worship, or attend school in specific counties, or who are immediate family members of existing members. You can visit our website or any Community First Credit Union Jacksonville branch to check eligibility requirements and begin your membership application.

Is my information secure with Community First Credit Union online banking?

Absolutely. We employ advanced security measures, including encryption and multi-factor authentication, to protect your personal and transactional data. We continuously monitor our systems and update our protocols to ensure the highest level of security for all Community First Credit Union online banking activities.

Where can I find a Community First Credit Union location?

Community First Credit Union of Florida has numerous branch locations across the region. You can find a complete list of our branches, along with their addresses and operating hours, on the 'Locations' section of our website, communityfirstcu.org.

What should I do if I forget my Community First Credit Union login details?

If you forget your username or password for your Community First Credit Union online banking, please visit the communityfirstcu.org log in page and click on the 'Forgot Username' or 'Forgot Password' link. You will be guided through a secure process to recover or reset your credentials.

Does Community First Credit Union offer resources for financial education?

Yes, we are committed to helping our members improve their understanding of personal finances. Community First Credit Union provides various educational resources, including articles, workshops, and one-on-one consultations, to help you make informed decisions and achieve your financial aspirations.